Contacting Technical Support

Support Hours: 8AM - 6PM CDT

Email Technical Support
Technical support email contact:
Reset Your Customer Account Password - For Hosted Clients
Clients with their software hosted at our facilities can reset their customer account password by entering their information here.

Hosted User Handbook
Download the Hosted User Handbook
Hosted User Maintenance
   Remove User Request Form
   Add User Request Form
   Edit User Request Form
Receive Live Support
If you are currently receiving phone support you may be asked to use the Bomgar link below.

Call Telephone Support
Wizard Software - Chicago Main Office
PH: 773-832-0200
FX: 773-832-0202

Support Priority
Please note that Software Maintenance Program members receive priority support. Click here for more information about our Maintenance Program services.